ATTENTION: PLEASE BE PREPARED FOR LONGER WAIT TIMES.
We are currently experiencing a very high influx in cases needing emergency and critical care attention. Please note that the highest priority cases will be seen first regardless of arrival time. Patients that are more stable may wait several hours before being seen.
We use 3 different types of cookies on our website. You can say which ones you're happy for us to use below.
Functional cookies: These cookies do things like keep the website secure. They always need to be on.
Analytics cookies: These cookies store information about how you use our website, such as what you click on.
Marketing cookies: These cookies do things like tell us if you've seen our adverts on social media, such as Facebook or Twitter.
This website is operated by VetStrategy (collectively referred to as “VetStrategy”, “we”, “us” or “our”). Our registered business address is VetStrategy, 7000 Pine Valley Drive, Suite 201, Woodbridge, ON L4L 4Y8.
What are Cookies?
A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or another electronic device) when you use our website. These help us to recognize you and your device and store some information about your preferences, consents and or past actions. For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to provide more tailored content and improve our website. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
How are cookies managed?
The cookies stored on your device when you access our website are designed by:
What are cookies used for?
We also use another type of tracking technology called pixels. Unlike a cookie which is stored on your device, a pixel is a tiny snippet of code that collects multiple data points over different webpages and sites such as how you browse and what types of ads you click on. This tiny piece of code can be linked to users via a unique identifier. We use pixels as they help us to show you more relevant adverts based on your likes and behaviours. They also help us to measure how successful our marketing programme is, track conversions and build our audience base.
Our website includes Facebook, TikTok and Google Analytics pixels.
By consenting to marketing cookies, you are agreeing to the use of these pixels.
How can I turn off cookies and what are the consequences?
If you want to disable cookies, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Further details on how to disable cookies for the most popular browsers are set out below:
For Microsoft Internet Explorer:
For Google Chrome:
For Mozilla Firefox:
For further information about cookies and how to disable them please read the guidance from the Office of the Privacy Commissioner of Canada, Frequently asked questions about cookies.
If you do change your settings, please be aware that you may lose some of the functionality of our website.
To opt out of being tracked by Google Analytics across all websites visit Google Analytics.
How to contact us
Changes to this policy
This policy was published on 2022/10/25.
We may change this policy from time to time, when we do, we will inform you via our website.